- Home
- Contact
Talk to us. A real person will reply.
Questions about adding a shop to your website, about pricing or about an order? Write to us or use the form below. We aim to reply within one working day, in English or French.
The right inbox for every question.
Web designers, agencies and freelancers who build sites for small businesses.
legal@addyour.shop
Personal data requests to privacy@; terms, contracts and formal notices to legal@.
Rue Auguste Baccus 14, boîte 2
1350 Orp-Jauche, Belgium
Company no. 0644.917.861 · VAT BE0644917861
Send us a message.
Tell us what it's about and how to reach you. If you'd rather talk, add your phone number and we'll call you back.
Before you write
How quickly will you reply?
Within one working day. Messages sent at the weekend are answered on the next working day.
Which languages do you speak?
English and French. Write in whichever you prefer and we'll reply in the same language.
Can I talk to someone on the phone?
Yes. Add your phone number to the form, with a good time to call, and we'll ring you back.
I ordered from a shop that uses Add Your Shop. Who do I contact?
The shop you ordered from is the seller, so it is best placed to help with your order, pickup or delivery. If you can't reach the shop, write to hello@addyour.shop with its name and we'll pass your message on.
Where are you based?
Add Your Shop is a service of SBrusse SRL, in Orp-Jauche, Belgium. We work with shops in France, Belgium and the United Kingdom, by email and phone.
How do I report a security issue?
Email security@addyour.shop with as much detail as you can, and please don't share it publicly until we've had a chance to fix it. Our security page explains more.
Ready to add a shop to your website?
Tell us about your business. We aim to reply within one working day with a preview plan for your shop.